TORTUE HAMBURG, Hamburg – A Smart Stay in the City
About the Hotel
Rooms & Suites
Tortue Hamburg offers 128 rooms and suites ranging from 22 to 72 square meters, all featuring extra-long Hypnos box-spring beds, high ceilings, and balconies. Rooms include a living area with couch, desk, wardrobe, and coffee/tea facilities. Marble bathrooms have rainfall showers, heated floors, and Malin+Goetz toiletries. Some rooms face the inner courtyard with French balconies.
Dining Options
The hotel features three restaurants: JIN GUI serving modern Asian cuisine with sushi and private dining rooms, chez l'ami specializing in premium cuts and seafood, and brasserie TORTUE offering French-inspired dishes. Breakfast includes à la carte options like eggs Benedict, North Sea crab, and beef tartare. Four bars include bar noir for cocktails, bar bleu (smokers lounge), jardin TORTUE rooftop bar with city views, and petite TORTUE day café.
Location & Transportation
Located at Neuer Wall in Hamburg's city center, 250 meters from Stadthausbrücke and 350 meters from Rödingsmarkt U-Bahn station. Within walking distance of Jungfernstieg, Elbphilharmonie, Speicherstadt, HafenCity, and City Hall. Reachable via S1, S2, or S3 trains (Stadthausbrücke stop) or U3 line (Rödingsmarkt stop). Valet parking available for €39 per day, self-parking for €35.
Event Facilities
Features multiple event spaces including four salons (10-28 people), bar privé with DJ booth and dance floor, and atelier TORTUE creative workspace. The podcast studio has Shure microphones and Rode recording equipment. Private dining available in mirror chamber (16-20 people) and Susan chamber (26 people). All spaces include modern AV technology and customizable catering options.
Guest Services
Provides digital guest guide with city recommendations, valet parking, EV charging stations, and partnership with Mercedes-Benz Hamburg for mobility solutions. Offers TORTUE VIP Box access at Barclays Arena for concerts. Room service includes complimentary minibar, coffee/tea facilities, and free WiFi. Merchandise available including bottled cocktails, teriyaki sauce, and LINARI scented candles.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shoe shine service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
- In-room sink
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Mobile phone charger
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel is located in a very central area, minutes away from the main attractions. The rooms are tastefully designed and equipped with a lovely, large bathroom. The service was excellent, with friendly and helpful staff. The dining experience was delightful, although slightly overpriced. The location is perfect for exploring the city.
I had a wonderful stay at the hotel. The rooms were comfortable but could be a bit more spacious. The service was nice but could improve in managing crowded areas. The location was excellent, very central with easy access to major attractions. The dining experience was satisfactory but could be better for the price.
The hotel's rooms were incredibly beautiful and nicely decorated, offering a spacious and comfortable stay though it was more simple than expected. The service was friendly, polite, and welcoming, showing a good knowledge of the hotel business. The location was perfect, right in the city center yet providing a sense of calm and serenity with numerous facilities within reach. The dining experience may be overwhelming with limited options and high prices. The facilities cater to basic needs without any standout features.
The hotel rooms were lovely, large, and well-appointed, with amazing design and finishes in the details. However, they were more simple than expected. The service was courteous, kind, and helpful, always attentive to guests' needs. The location was equally positioned to most attractions, perfect for exploring the city center. The dining experience was satisfying with perfect meals, though the ordering process could be simpler. The facilities were top-notch, offering everything for a comfortable stay.
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